Privacy Policy

Last Updated: August 11, 2026

At Princess, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or use our services.

1. Information We Collect

When you use our website, we may collect certain information, including:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment and transaction information

  • Order details and purchase history

  • Information you provide when contacting our customer support team

  • Technical information such as IP address, browser type, device information, and website activity

We only collect information that is necessary to provide and improve our services.

2. How We Use Your Information

We may use your personal information to:

  • Process and deliver your orders

  • Confirm and manage your purchases

  • Communicate with you about your orders

  • Provide customer support

  • Process payments securely

  • Improve our website, products, and services

  • Send important updates regarding your account or orders

  • Send promotional offers and marketing communications when you have agreed to receive them

  • Prevent fraud, unauthorized transactions, and other security issues

  • Comply with applicable laws and legal requirements

3. Payment Information

Payments made through our website may be processed by trusted third-party payment providers.

Princess does not intentionally store your complete credit or debit card details on our servers. Payment information is handled by the relevant payment provider according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember items in your shopping cart

  • Keep you signed in to your account

  • Understand how visitors use our website

  • Improve website performance

  • Provide relevant content and marketing

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers who help us operate our business, including:

  • Payment processing providers

  • Shipping and delivery companies

  • Website hosting and technical service providers

  • Customer support and communication services

  • Marketing and analytics providers, where applicable

These third parties are only provided with the information necessary to perform their services.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services, complete transactions, maintain appropriate business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

8. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information where legally permitted

  • Withdraw consent for certain uses of your information

  • Opt out of marketing communications

  • Request information about how your data is being used

To exercise any applicable privacy rights, please contact us using the information provided below.

9. Marketing Communications

If you subscribe to our newsletter or agree to receive promotional communications, we may send you information about new products, special offers, promotions, and updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

10. Third-Party Links

Our website may contain links to third-party websites or services.

Princess is not responsible for the privacy practices, content, or security of these third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or privacy practices.

Any updates will be published on this page, along with the revised Last Updated date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Princess
Email: [Your Email Address]
Phone:+0524806450

Address:

Al Ain, Abu Dhabi, UAE

We are committed to protecting your privacy and providing you with a safe and trusted shopping experience.